As per the T&C of GI membership (https://mamaearth.in/goodness-insider/terms-and-conditions), if you have availed of 10X benefit of the membership fee, the plan will no longer be valid. If this is not the issue with you and you are getting any error while availing GI, Please reach out to our customer support team on chat for LIVE Agent support or raise your query here-https://support.mamaearth.in/support/tickets/new
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